Welcome To The Auto Guys
Our Automotive Service and Guarantee
Located in St. Thomas Ontario, The Auto Guys is owned and operated by Bob Ward & Lynda Groom. Our automotive service goal is to provide each customer the highest quality, honest and affordable auto repairs and services that their car, truck or SUV needs.
Our reputation has been built one satisfied customer at a time. We look forward to helping you with your automotive maintenance, repair and service needs to keep your car, truck or SUV safe & reliable on the road.
Our Promise to Our Customers
In order to reduce your stress, minimize unexpected breakdowns and save you time and money, we promise to:
- Perform an inspection on your vehicle every time you come in for basic Lube-Oil-Filter service and report our findings to you
- Treat you with courtesy, honesty and respect
- Obtain your authorization prior to performing any diagnostic, repair or maintenance work
- Install quality parts appropriate for the application
- Employ qualified technicians to service and diagnose your vehicle
- Schedule your next service appointment tailored specifically to your vehicle
- Advise you of the manufacturer’s recommended maintenance based on your mileage
- Be your Warranty Manager and advise you to return to the dealer for repairs that are covered by your vehicle manufacturer’s warranty practices
- Strive to deliver the BEST CUSTOMER SERVICE you will ever have!