FAQ

Yes, providing you go slowly, and the water does not cover the tires at the bottom of the rims. Drive close to the center of the road and watch ahead for water levels. Never enter water you cannot cross on foot or water 6 inches or midway up your tires.

Get the vehicle rocking and resist spinning the tires, especially in the snow. Clear debris from in front of all tires to make it easier to drive out.

If the lamination on your plate(s) is peeling or bubbling, please visit a Service Ontario Centre to get them replaced. You must bring both plates in for replacement, even if only one has peeling or bubbling.

A fast-blinking turn signal usually indicates that a turn-signal bulb is burned out on that side. Get the lights checked and repaired.

No. Most manufacturers want proof of service at a reputable shop for warranty purposes.

No, but keep all maintenance receipts. When you service your vehicle with us, we keep record of the oil type, quantity, and filters used. This way, if your warranty ever comes knocking, you know you're protected with us!

When temperatures drop during winter, it's a good idea to let the car run for about a minute. In terms of comfort, when you drive the car, it's going to warm up in just a few minutes versus idling for 15-20 minutes. Extended idling just wastes gas.

In short, yes. Air conditioning requires more energy to operate. Everything you use in your car needs the energy to run. If your car doesn't have a hybrid drive system, that energy is coming from your gas tank via your engine.

You should keep a sturdy ice scraper and snow brush. A small shovel, gloves, and other winter clothing. You should also keep a blanket, emergency flares or reflectors, rock salt or sand, a first aid kit, and rope or chain for those sticky situations. It would also be a good precaution to have jumper cables, a cell phone charger, sunglasses, water, and non-perishable snacks. You never know what could happen and preparedness saves lives.

If you'd like to own your vehicle for a long time - or if you plan on selling it soon - rustproofing your car will make it last for years and give it more curb appeal. That'll increase its resale value if you ever decide to sell your car. Regular washes remove harmful salt and debris to protect the finish.